Tuesday, 21 February 2012

America at its worst

You've probably read - if not seen the video - about this drunken guy at Disney's California Adventure punching in the face twice a DCA cast member while he is repeatedly pepper-sprayed by the CM! If not, you can watch it below. All this happened Feb 20, in front of the Tower of Terror entrance. Other guests can be seen/heard shouting or laughing at the guy and eventually pinned the man to the ground, while the man was heard saying: “Let go. You’re gonna kill me.”




Everything is ugly in this four minutes scene and if you ask me what i think about it, here it is: i think that everyone is pathetic in that scene: the drunken guy of course, but also the DCA CM who pepper sprayed the guy repeatedly, the guests who are either laughing at the man or shouting "we're at Disneyland!" (when, by the way, they are at DCA!) and the guys who finally pinned the guy to the ground, almost suffocating him.

The main problem in that scene is that we don't know how it all began. Chances are that the drunk guy was a bit too drunk for the DCA CM who asked him to move and of course the guy began to get angry, etc... But i doubt he was a danger for anyone, what i think is that the CM wanted him to move away because, precisely, "hey, we're at Disneyland, and we don't want any drunk guy in the park". No one obviously tried to understand how the story started, who was responsible, etc... No, it was more just like "a drunk guy must not be at Disneyland, let's throw him out of here, and if possible let's put him in jail!". Everything in the scene is absolutely disgusting because all what happened, all the reactions were reactionary, there is not one ounce of intelligence or humanity from anyone. Sorry, but for me it's America at its worst.

Edited 22 / 2: Considering the comments below, it seems that some explanations are needed. So, no, i have of course nothing against americans. And yes, that scene could have happened in France, or in a lot of other countries in the world. And my title would have been the same, i.e "France at its worst" or "England at its worst" if it had happened in England, etc...That said, when i see people laughing at a drunk guy on the ground while he is pepper sprayed, i'm sorry, but i don't find this kind of reaction very healthy. Same when i see six guys against one, etc...

Edited 22 / 2: Thanks to Al Lutz, we know now the full story of what really happened and you can read the complete story HERE. What is interesting is how the incident started, and from the infos that Al got "The disgruntled park guest, who reeked of alcohol, was in the park alone on Saturday. He had received a Guest Assistance Card (GAC) for a disability from the Guest Relations desk, but he had received a lesser stamp on his pass that didn’t allow him immediate boarding at DCA’s fully accessible queues and attractions. When the man tried to use his GAC at Tower of Terror, the Cast Member at the gate told him that the queue was fully accessible and that he would need to enter the lengthy Standby line or get a Fastpass and return later. The message that he needed to wait in line, even with his GAC, set him off and he began using profanity and demanding to be let on the ride immediately. The Attraction Lead was summoned to the front gate to help, and the Lead had the same problem calming the man down, and it was the Lead who called for Security to respond."

So, if i understand well, the drunken guest has received a Guest Assistance Card for a disability and the TOT CM refused to allow him immediate boarding because of a lesser stamp on the card, and it's there that the perfect storm began. This is also the perfect kafkaïan situation where everything goes havoc because of bureaucraty rules. I can understand that DL/DCA rules must be the same for everyone but, knowing that the guy had a GAC for disabilty and that he was also a bit too drunk i wonder if the best in this kind of situation wouldn't have been to let him go in immediate boarding instead to finally have this ugly scene in the middle of DCA and DL execs to began their week in "damage control mode".

Finally, among the comments on Youtube ( apparently everybody hate the lady yelling in the background! ) here is probably the best one - ri remind you that the incident took place in front of the Tower of Terror entrance:

"You unlock this door with the key of imagination, Beyond it is another dimension, a dimension of that annoying bitch, a dimension of a Drunk, a dimension of Humiliation. You're moving Into a land of both Disgrace and Stupidity, of things and ideas. You've just crossed over into the Twilight Zone!".

And if we have a closer look at this incident it's interesting to note that all this happened at the entrance of the TOT attraction, because the whole story looks like a Twilight Zone episode:  A poor soul with invalidity pass comes to spend a day at DCA, then gets drunk, then he is refused instant access to the ride, then gets angry, and then everyone gets crazy and fall into the "Twilight Zone". 

Seriously, the whole thing could easily be a script of a Twilight Zone episode. I'm sure some of you will see all this just as a coincidence, to what i reply: maybe, but that doesn't change the fact that it HAPPENED for real at the Twilight Zone Tower of Terror entrance and not in front of the Little Mermaid ride...



Video: copyright RLIFE716

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